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Friday, January 26th, 2024 2:40 AM

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recording audio

I recorded All Creatures Great and small on PBS. WATCHED IT TODAY and the audio cut in and put several times throughout the recording.  Why?

Expert

 • 

107.1K Messages

10 months ago

The concern is not "Community Knowledge Base" related. Topic moved here to the TV help section for assistance. 

Official Employee

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1.8K Messages

10 months ago

@user_wkpl74 - I'm sorry to learn of this audio issue during your recorded show. There could be a few reasons for this. It could have been an issue with that network's broadcast. Are you using your TV's audio, or, another Bluetooth-connected device that could have disconnected and caused a drop in sound? By the way, Did you know you can troubleshoot your TV services using the Xfinity app? It works great and is easy to use! 

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