Skip to main content
aja291's profile
aja291
Conversation Starter
Conversationalist
1st Reply

Frequent Visitor

 • 

29 Messages

Wednesday, August 6th, 2025

Recorded Show Marked Watched

When I record Pardon The Interruption it is showed as watched. Even though the episode has not been watched yet.  This happens for all recordings of the show.

Question

 • 

Updated 

26 days ago

 • Edited

28

1

0

Oldest First
Selected Oldest First
XfinityEricB

Official Employee

 • 

2.6K Messages

2 months ago

Good morning aja291. Is this the only show you record where they appear as watched after recording them without actually watching them?

 

6

0

aja291

Frequent Visitor

 • 

29 Messages

Yes it is the only show that is doing this. 

Like

Reply

2 months ago

0

XfinityEricB

Official Employee

 • 

2.6K Messages

 

aja291 Very strange. Have you seen if it happens right after you record like within an hour? Do you know if anyone else in the home like the show and may be watching it from the recordings either inside the home or through the streaming app?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

2 months ago

0

aja291

Frequent Visitor

 • 

29 Messages

It happens immediately and also nobody else is watching the show in our household. 

Like

Reply

2 months ago

0

XfinityKassie

Official Employee

 • 

2K Messages

 

aja291 Thank you for the additional details. There are a few things that can impact shows being marked watched. Let's take a look, and see if we can get this ironed out. Before we start, are there any troubleshooting steps you have already tried? This way we can rule those out in steps we try today. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

2 months ago

0

aja291

Frequent Visitor

 • 

29 Messages

No there are not any steps that we have tried yet. 

Like

Reply

29 days ago

0

forum icon

New to the Community?

Start Here