Received a new box and 2 tvs won’t work

user_es7e3s Hello, I amvery sorry you are still having issues with your 2 TVs after the tech visit. I am happy to help. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.