Masasasoit's profile
Masasasoit
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Frequent Visitor

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9 Messages

Sat, Nov 16, 2019 11:00 PM

Re: X1- Audio drop out/hiccups

I have a slightly different problem:

 

When commercials play, occasionally one of the commercials will play without any audio.  The next commercial the audio plays correctly.  Almost seems like a "coding" problem with the particular piece.

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1 y ago

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Masasasoit

Frequent Visitor

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9 Messages

1 y ago

I've done that countless times....doesn't help

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lesmikesell

Valued Contributor

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527 Messages

1 y ago

If it changes on the commercial/show boundaries it's the feed, not your equipment.  I see it once in a while on the local broadcast channels here.  There are probably more opportunities to go wrong on the channels inserted locally.

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Masasasoit

Frequent Visitor

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9 Messages

1 y ago

Thanks-- it sounds like the likely culprit, but it has only now started to happen.

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Rustyben

Expert

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24K Messages

1 y ago

voice command 'about' reply with rest of line after "STB version"

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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Masasasoit

Frequent Visitor

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9 Messages

1 y ago

Since it only happened with commercials,  I consider the case closed

Thanks

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