Visitor
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1 Message
RE: Certain channels keep locking up
I have the same issue, some channels always lock up, especially channels I pay extra for like TV5 etc...
Visitor
•
1 Message
I have the same issue, some channels always lock up, especially channels I pay extra for like TV5 etc...
XfinityAmira
Official Employee
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4.2K Messages
1 day ago
Hi user_noukx0! We appreciate you visiting our Xfinity Forum, letting us know you're also experiencing issues with channels locking. My team is here to support you and would be more than happy to further troubleshoot this with you.
To verify, when you say the channels are locking, what exactly happens on your end? Do you get an error code or message when going to the channel? Are you experiencing this through a cable box or the Xfinity Stream app/website?
We look forward to assisting you with this!
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