jhurlbut's profile

Contributor

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16 Messages

Sunday, April 12th, 2020 8:00 AM

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RDK-03036

Are there any connectivity gurus out there? I can’t get either on my satellite boxes to connect. I’ve spent over 4 hours on the phone with Comcast sending signal after signal with no joy. See this document for details... if this forum allows me to paste a link:

https://documentcloud.adobe.com/link/track?uri=urn%3Aaaid%3Ascds%3AUS%3A64fbee89-ad96-4896-8605-dfcfe5a3c9ab

TYIA

Gold Problem Solver

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25.9K Messages

4 years ago

That’s exactly what it’s meant for with X1 boxes and never should have been placed where it was

Visitor

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2 Messages

4 years ago

I am getting the same RDK-03036 error on my smaller bedroom box. I was sent a new box for the bedroom, installed it, and it worked fine for 24 hours. Then the error message pops up on the screen and the box stops working. I don't know anything about filters. All the cables for my TVs are run under my house and come up through my floor so I can't see how anything is connected besides at the actual TV. Every time I call or chat with support I get told something different. I'm on my second new bedroom box because this keeps recurring and this really getting frustrating. Please help.

Visitor

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1 Message

4 years ago

Same problem , 2+ hours with support. On my 2nd box

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