Thank you for connecting with us here in our community, @Sleeaustin. Here are common solutions to RDK-03036 - Something’s not working - X1 and Flex Error Message:
Ensure that the connections are tight, if applicable.
Power cycle the TV Box by unplugging it for 1-2 minutes and plugging it back in.
If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable.
@user_751560 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityLinda
Official Employee
•
1.4K Messages
1 year ago
Thank you for connecting with us here in our community, @Sleeaustin. Here are common solutions to RDK-03036 - Something’s not working - X1 and Flex Error Message:
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user_751560
1 Message
1 year ago
None of my cable boxes are connecting
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