Rdk03033 error

When is the software update for this you promised on 5/09/20. With COVID19 you can’t even get anyone in service to call you back and set up an appointment. Do I just need a new box? With COVID19 you should be refunding people who can’t get a service call much less service. This is the worst service I have ever had and you should reduce your monthly pricing and refund for lack of service. We have to become our own technicians. This is unacceptable and happens daily.

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Responses

plantlady293

New Poster

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2 Messages

5 years ago

This is insane

0

Rustyben

Expert

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24.6K Messages

5 years ago

@plantlady293 wrote:
When is the software update for this you promised on 5/09/20. With COVID19 you can’t even get anyone in service to call you back and set up an appointment. Do I just need a new box? With COVID19 you should be refunding people who can’t get a service call much less service. This is the worst service I have ever had and you should reduce your monthly pricing and refund for lack of service. We have to become our own technicians. This is unacceptable and happens daily.

use voice remote 'about' what is the rest of the line to the right of "STB Version"?

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X1

plantlady293

Rdk03033 error

plantlady293

Rustyben

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