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Tuesday, August 13th, 2024 5:12 PM

Rdk 03036 message

I have perform all your recommendations and I still get the error message

Official Employee

 • 

1.3K Messages

3 months ago

 

user_bmuyo1 Good afternoon! Thank you for reaching out to our Community Forum Team for assistance with your TV services. I'd be happy to take a look on my side, and get you in the right direction. Can you please send a Direct Message with your name, and service address we will be working with today? 
 
 
Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

 

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