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kingsfour
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Friday, July 19th, 2024 12:10 AM

Random series recordings on the DVR

We are now getting phantom recordings on our DVR. Neither my husband or I selected these shows, we haven't changed out our box, but now we are getting series recordings for shows we don't watch. Every couple of weeks I notice more and more. What is going on? I keep deleting them once I find them, but really bothers me that it keeps happening.

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4 months ago

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XfinityThomasA

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4 months ago

 

kingsfour
You've reached the right place for help. What shows continue to populate after deleting them? Also, have you double-checked the scheduled recordings?

 

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kingsfour

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@XfinityThomasA​  Law and Order, SWAT, FBI International are 3 I remember. We honestly have never watched these shows in the past, so knew it wasn't us recording!

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4 months ago

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XfinityBillie

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@kingsfour Thank you for letting us know what the programs are. I'd like to look into this further to see why it might be happening. Please send us a DM with your full name and address to get started.

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4 months ago

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