Visitor
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1 Message
Random recordings
My DVR keeps recording random shows that I am not scheduling it to record. I even look at the scheduled recordings and the shows do not show up on the list but it seems like it's recording the same show on a weekly basis. I live alone and I'm the only person who has access to my account so I don't understand how it is possible these shows are getting recorded. The DVR is also recording old episodes of shows that I do want recorded but only the new episodes I'm wanting. It seems to have a mind of its own.
XfinityShawn
Official Employee
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1.6K Messages
2 years ago
@user_6278fe Our team can look into your DVR recording issues today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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user_f8d829
1 Message
2 years ago
Having the same DVR recording random programs problem. Have had a session with xfinity about a month ago but the random recordings returned. Is this a network security issue? Very worried.
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