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Tuesday, October 29th, 2024 10:20 PM

Random recordings showing on DVR

I have seen other posts with the same question but not sure if a resolution has been added. I have shows being recorded that I didn't request. In some cases, it was shows related, like variations of MTV The Challenge, which we do watch. Others though were new seasons of shows we've never even watched...and 2 episodes of the old show Living Single...again never watched. Is there some sort of AI pushing recommendations into our DVRs now?

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854 Messages

9 days ago

 

Hardkorehak17 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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