1 Message
Random Recordings on DVR
For the last few weeks I’m getting random MOVIE recordings scheduled on my DVR that I did not make. How do I get them to stop or block that channel. I’ve never even watched the channels that it is recording from
1 Message
For the last few weeks I’m getting random MOVIE recordings scheduled on my DVR that I did not make. How do I get them to stop or block that channel. I’ve never even watched the channels that it is recording from
XfinityAmandaB
Official Employee
•
1.6K Messages
11 months ago
@user_ktnpg6 Thank you so much for your post about these recordings. We do have some options to block content using your Parental controls through your X1 box. You can check out information on how to set that up here: https://www.xfinity.com/support/articles/quick-setup-parental-controls
I would also recommend canceling any schedule recordings that you did not set up by Saying Recordings into your X1 remote
Choose Scheduled.
Select a scheduled recording to cancel.
Last once you have that canceled I would Sync your DVR by using these steps: On your X1 Tv box remote if you hit the Xfinity Button and use the right arrow to get the gear icon to access the settings. You can then use the down arrow to scroll down to Device settings. In device settings at the very bottom, you will see the option to Sync your DVR.
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