2 Messages
Random DVR Recordings
My DVR is recording random shows that no one set to watch, and the content is not of interest to anyone in our household.
2 Messages
My DVR is recording random shows that no one set to watch, and the content is not of interest to anyone in our household.
Tim_C6
New Poster
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4 Messages
2 months ago
I have the same problem. I also noticed some shows are not correctly identified.
For example, I set a recording for "Perry Mason" and the DVR records the show "In the Heat of the Night".
The DRV is also deleting shows it should not, and also recording shows completely out of the blue.
Something is broken in the guide, and/or how the program is identified in the code below the GUI the users see.
4
XfinityJamesC
Official Employee
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1.8K Messages
2 months ago
Greetings, @user_rovedt! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about this DVR issue. You have definitely come to the right place for assistance.
Can you tell me a little more about what's happening? Is your DVR recording completely unprompted content, or is it recording the wrong content? Do you see any upcoming recordings that should not be there?
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hp123456
Visitor
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1 Message
1 month ago
I have the same problem with the Justice Central channel. It records shows I have never scheduled and titles those shows In the Heat of the Night, which I did schedule a couple weeks ago. All other scheduled recording on other channels is accurate. The DVR will not allow me to “cancel future rd ordings” on the unwanted programs. Comcast has been no help - tried Cust Svc by phone, went to store, had Tech here. No solution!!
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user_4gqlb5
1 Message
3 days ago
I have to chime in here and include my complaint about the same issue. I have been reading forum messages from as far back as three years ago. I was going to change my passwords for the router and Xfinity account, but after reading the Community Forum messages, my thought that another person has been hacking into my account is now changed to believing this issue is an internal, systemic issue. Is there a solution to this issue yet?
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