Visitor
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1 Message
Purchased new movie and audio is in Spanish
I just purchased Wicked:For Good on Xfinity and the audio is in Spanish. All the settings for my tv and the movie itself are set to English. The SAP is not on by accident. I’ve restarted my X1 box twice and the movie still plays in Spanish. It was expensive and I want to be able to watch it in my language
user_o2zog5
Visitor
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1 Message
16 hours ago
Same thing happened to me. I talked with an agent and they refunded my purchase, but I still am unable to watch it. I am unable to purchase the correct version to this point - if there even is one available. I have waited the 2 hour window and requested an manual refresh signal be sent to all the boxes. Still nothing.
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