JulianR1's profile

Contributor

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99 Messages

Friday, April 10th, 2020 9:00 AM

Closed

Program XR 11 to Denon AVR S940H

I've tried the codes that the x1 platform provides and non work. The codes are 10145 12251 and 10511. None of these three work.


Any assistance would be appreciated.

Gold Problem Solver

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25.9K Messages

5 years ago

Go back to the website and make sure you choose audio. Receiver codes all start with 3, TV codes start with 1
https://www.xfinity.com/support/remotes

Contributor

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99 Messages

5 years ago

I used those codes as well, but they didn't work.

Frequent Visitor

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9 Messages

4 years ago

I have the same issue and I find that it is because of the way the Denon receiver is hooked to the television (Optical Audio Cable vs HDMI) so the remote only recognizes the Denon receiver as a TV not as audio.  The programing guide does not allow us to seperate them.  
This only happened recently, when we first got our New TV and Receiver it worked fine, they did an update and now we can not program them seperately.  It will not recognize my Samsung TV at all, and since the Denon is a reciever not a tv, none of the codes work, and it doesn't allow us to program the audio seperately.
Again Xfininity, IF IT AIN'T BROKE DON'T FIX IT.  

Official Employee

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1.6K Messages

Thank you for reaching out through our Xfinity Community Forums. This thread is more than a year old and is now being closed. If you require further assistance please create your own post. Thank you. 

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