program 2 remotes

Trying to program 2 XR15 remotes to a wireless box with no luck. The screen asking for the 3 digit code pops up, but won't accept any inputs. Any help would be greatly appreciated.

Thank you

Responses

Official Solution

XfinityKrista

Official Employee

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1.5K Messages

8 months ago

Hello @user_33r91m, thank you for taking the time to reach out on social media. I'm sorry to hear you're having trouble with the remotes. Here's a link with information on how to pair and program your Xfinity remote https://www.xfinity.com/support/articles/programming-your-xfinity-remote.

Please let us know if you're still not able to get them paired, and we'd be happy to help.

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user_33r91m

2 Messages

@XfinityKrista Thank you so much - after reading through the link you sent I was able to get it to work!!

8 months ago

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XfinitySara

Official Employee

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1.3K Messages

Excellent news, @user_33r91m! Thank you for reaching back out to let us know. I've marked XfinityKrista's response as the "Official Solution", and will close this for now, but please don't hesitate to create a new post should any other questions or concerns arise! Our Digital Care Team remains here to support you and your household however we can :)

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8 months ago

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user_33r91m

program 2 remotes

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