MDWillustr8's profile

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Mon, Mar 23, 2020 9:00 PM

Problems with every aspect of my TV service

I am having problems with pixelation, constant freezing of channels, channels that I cannot access (the channels that I cannot access seems to change daily) error codes, channels that will play when the guide is open, but not when I exit the guide, channels and recordings that go back and forth between HD and lo res ... Anyone else having problems with literally every part of their service? So far, the "fix" from Comcast has been restarts, and refreshing the box. Neither of which has done anything at all to help. 



Diamond Problem Solver


25.9K Messages

1 y ago

Check all of your cables are tight and in good repair, remove any extra unnecessary splitters and possibly have a tech out to troubleshoot further. Everything you described is related to signal issues, something a restart/refresh isn’t going to fix

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