pateta's profile

Regular Visitor

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2 Messages

Tuesday, April 7th, 2020 2:00 PM

Closed

Problem with Bluetooth volume control from TV set top box and wireless Apple AirPods Pro earphones.

I have successfully established a Bluetooth connection between  my wireless Apple AirPods Pro and my Xfinity TV set top box.

I also discovered that, currently, there seems to be no way to control the volume to the earphones with this setup!

 

It seems the sound emitted by the Xfinity set top box via Bluetooth is at FIXED VOLUME. While the volume control for the AirPods is via the iPhone only. The iPhone is not in this “loop” so the AirPods’ volume is extremely loud and cannot be adjusted!

 

The Apple AirPods are extremely popular with many millions being sold. Is Xfinity-Comcast aware of this problem and is a fix possible or being worked on?

Accepted Solution

Expert

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24.6K Messages

5 years ago


@jacks508 wrote:

Is there a workaround for those of us who own AirPods and do not want, or cannot afford, to buy multiple headsets to pair with various devices?

 

Thank you.


you would need a device that has a volume control that's all. airpods are for your apple devices that control the volume using the device. 

Expert

 • 

24.6K Messages

5 years ago


@pateta wrote:

I have successfully established a Bluetooth connection between  my wireless Apple AirPods Pro and my Xfinity TV set top box.

I also discovered that, currently, there seems to be no way to control the volume to the earphones with this setup!

 

It seems the sound emitted by the Xfinity set top box via Bluetooth is at FIXED VOLUME. While the volume control for the AirPods is via the iPhone only. The iPhone is not in this “loop” so the AirPods’ volume is extremely loud and cannot be adjusted!

 

The Apple AirPods are extremely popular with many millions being sold. Is Xfinity-Comcast aware of this problem and is a fix possible or being worked on?


use something similar to the LG Tone for a headphone that has its own volume control. 

New Poster

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1 Message

5 years ago

Is there a workaround for those of us who own AirPods and do not want, or cannot afford, to buy multiple headsets to pair with various devices?

 

Thank you.

New Poster

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1 Message

5 years ago

I have a Bluetooth adapter from the audio out on the box- is there no way to control volume on the Xfinity box itself?  Thanks!

Gold Problem Solver

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25.9K Messages

5 years ago

No there isn’t

New Poster

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1 Message

4 years ago

I am having the same problem too, it is very frustrating.

New Poster

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2 Messages

4 years ago

Same problem here with AirPods Pro. Work around is to bypass the flex box by streaming on device and cast to TV.

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