Visitor
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1 Message
Prime Video not streaming
Prime was fine a few hours ago but now it won't let me stream any of the shows or movies. The app launches, all the shows are there and the previews are playing at the top of the home screen when I browse through the options. If I click on a show, the page for that show opens but then, if I try to play the actual video, I get an error message that says "something went wrong" and to try again later.
XfinityEva
Official Employee
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1.8K Messages
4 years ago
Hi @user_2534de are you still having trouble with this app? Did you try restartibng your box?
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