norm5411's profile

Frequent Visitor

 • 

12 Messages

Tuesday, March 9th, 2021 2:00 PM

Closed

Pressing Xfinity on remote no longer displays Sports option

Pressing Xfinity on remote always diplayed search , then Guide, then Saved, then On Demand, then Sports, then APPs, then settings. NOW, today, Sports is no longer displayed as an option. What happened.  Presssing Xfinity now displayed Notifications, Saved, On Demand, Search, APPs, Settings.

What happened to Sports option

This conversation is no longer open for comments or replies and is no longer visible to community members.

Gold Problem Solver

 • 

25.9K Messages

4 years ago

There was an update to the menu a few weeks back, you must have just got it. Use voice commands or the C button for access

New Poster

 • 

3 Messages

4 years ago

The new sports panel does not reproduce the information that the old page did.

Gold Problem Solver

 • 

3.3K Messages

4 years ago

Hi, Anon841401. The data that comes up after the sports app is launched, should still load all the way. Otherwise, it could be an indication of an underlying problem. Outside of the sports app functionality, do you experience any other complications with the box/guide data?

Contributor

 • 

18 Messages

4 years ago

You answered the question but why would Comcast add another layer to a system that was easy to use?

Contributor

 • 

18 Messages

4 years ago

The alternative options are not good. Pressing the "c" button opens a Sports acreen that that is often incomplete. Resetting the Guide preferences to sports does provide the same Sports menu but you then lose the basic channel guide. This is a poorly thought out change. Comcast needs to put the Sports shortcut back into the basic menu.

Contributor

 • 

18 Messages

4 years ago

The information displayed after pressing the"c" button is often less complete than when going through the "Sports" menu shortcut or voice command. I can see now logical reason to remove this shotcut from the main munu. Also, since many people record games for later viewing, there should be an option to not display scores of active or completed games.  Thanks!

forum icon

New to the Community?

Start Here