Visitor
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4 Messages
Power on default channel
My tv’s used to start up on the last channel I watched. A few weeks ago it started showing a random channel that I did not watch. How do I set the default start up channel. This happens after being off for 8 hours or more. I turned off the HDMI-CEC and that did not help. What do I do?
XfinityChristy
Official Employee
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1.6K Messages
1 year ago
@user_d5f9b0 Thank you for reaching out via our Xfinity Forums regarding this X1 box issue. It sounds like a system refresh is needed. This is pretty easy to do and can be done from your remote, at Xfinity.com or the Xfinity app. Here is a link that will give you all the steps needed for the way that works best for you. https://www.xfinity.com/support/articles/x1-reboot-my-set-top-box Please let us know if you continue to have this issue.
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EG
Expert
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107.1K Messages
1 year ago
Moved here to X1.
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