U

Visitor

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4 Messages

Friday, October 20th, 2023 4:20 AM

Closed

Power on default channel

My tv’s used to start up on the last channel I watched. A few weeks ago it started showing a random channel that I did not watch. How do I set the default start up channel. This happens after being off for 8 hours or more. I turned off the HDMI-CEC and that did not help. What do I do? 

Official Employee

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1.6K Messages

1 year ago

@user_d5f9b0 Thank you for reaching out via our Xfinity Forums regarding this X1 box issue. It sounds like a system refresh is needed. This is pretty easy to do and can be done from your remote, at Xfinity.com or the Xfinity app. Here is a link that will give you all the steps needed for the way that works best for you. https://www.xfinity.com/support/articles/x1-reboot-my-set-top-box Please let us know if you continue to have this issue. 

Expert

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107.1K Messages

1 year ago

Moved here to X1.

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