Visitor
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4 Messages
Poor Recordings
We have had a problem with our recordings. When we play them, they periodically break up both audio and video at the same time throughout each recording. We have replaced the cable and the box. When that didn't fix the problem, technicians came out and replaced an exterior cable. Now that we have recorded more shows, we have found that the problem is still there. We need a technician to go over our complete system.
CCKorie
Problem Solver
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1.1K Messages
4 years ago
Good morning, @RSugdenSr81. I am sorry to hear the issues came back with your recordings. Is this happening on all devices or just a specific box?
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RSugdenSr81
Visitor
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4 Messages
4 years ago
We do all our recordings in the bedroom. I will have to do some more recordings in order to answer that question. Please stand by!
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RSugdenSr81
Visitor
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4 Messages
4 years ago
It doesn't matter if the problem happens on other TVs. I don't record on them. This has gone on way too long. Someone should have been out here and had this problem fixed by now!
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