user_9j2ly2 I'm sorry to hear your TV service is not working properly. We'd like to help get to the bottom of this. What troubleshooting steps have you taken so far? Did you try rebooting the TV box manually or through the Xfinity App?
@thattomguy Sorry to hear about the trouble with your cable boxes in which rebooting hasn't helped. I recently had some issue with one of mine. A new HDMI cord fixed my issues. You can also see if there is a splitter connected which you can remove or swap out as well.
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XfinityDilary
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