Frequent Visitor
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7 Messages
Please Xfinity... Get rid of the new remote
Buttons are hard to press. Locations and markings are not intuitive.
The joy of channel surfing is gone
Frequent Visitor
•
7 Messages
Buttons are hard to press. Locations and markings are not intuitive.
The joy of channel surfing is gone
Andyr1
Gold Problem Solver
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8K Messages
2 years ago
I assume you are talking about the XR15 (square with flat buttons.) You can try to find an XR11. You might get lucky and a local Xfinity may have one. If you don't want voice, you can use an XR2, which is even more traditional.
https://www.xfinity.com/support/articles/remote-controls
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XfinityAdrienne
Official Employee
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1.3K Messages
2 years ago
Hey there, @Feeshmon! Thank you so much for the feedback regarding our Xfinity Remote, we will ensure to pass along the feedback with having the remote functions more intuitive for everyone.
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hevy
Contributor
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97 Messages
2 years ago
Not a new remote, but I hate it too. I had to go into the store to get the previous one, but that was about 2 years ago, not sure If they would still have them.
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