Visitor
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1 Message
Pixilation issues
I have this as a re-occurring problem. Happens once a month and have to wait 5 days for tech. I have tightened all connections. However this time it is only happening on the main box.
Visitor
•
1 Message
I have this as a re-occurring problem. Happens once a month and have to wait 5 days for tech. I have tightened all connections. However this time it is only happening on the main box.
CCOtto
Problem Solver
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497 Messages
3 years ago
Hi, @Donner142001
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it.
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