Pixilated picture

I have gone through Xfinity Assistant multiple times. I have a pixilated picture with tiles. The assistant tells me they need to send a technician out, do I want to set up an appointment. I say yes, it is thinking, then nothing happens, over and over again.

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tomojo1

Visitor

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3 Messages

8 days ago

Tried 1 more time, and the Assistant came hand scheduled my appointment

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XfinityAldrik

Official Employee

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2.5K Messages

Thanks for reaching out @tomojo1! Pixelation issues can be annoying, especially when you are trying to catch up on favorite shows after a long week. What day is the appointment scheduled for? We’d love to check back in after the appointment.

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6 days ago

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tomojo1

Visitor

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3 Messages

5 hours ago

The appointment was Thursday, the tech was diligent, problem seems to be resolved.

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tomojo1

Pixilated picture

tomojo1

XfinityAldrik

tomojo1

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