Thank you for reaching out to us @user_gwe6qs! I know just how frustrating pixelation issues can be! Could you please confirm the channels experiencing this issue? Are these channels having this issue on all boxes in the household? Does the pixelation happen during commercial breaks on these channels?
XfinityAldrik
Official Employee
•
2.5K Messages
1 day ago
Thank you for reaching out to us @user_gwe6qs! I know just how frustrating pixelation issues can be! Could you please confirm the channels experiencing this issue? Are these channels having this issue on all boxes in the household? Does the pixelation happen during commercial breaks on these channels?
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