Pixelation

Hello there @user_kjc0lx do you want to share with me the exact issues you are looking to be resolved by Xfinity today?

Pixelation and picture dissolution

Good evening user_kjc0lx. I can certainly understand your frustration if this has been happening to you. I know I would be frustrated. You have reached the right place though, we are happy to assist you with this. I will need some additional information to assist further. 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

As you are typing a drop-down list appears. Select "Xfinity Support" from that list

An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window and press Enter to send it.