How do you get a technician to check the lines on the poles? Everyone on our road has the same pixelation issues when the weather is cold, wet, or windy. We have all had technicians at the house. All diagnostics have been run on the inside. Lines have been replaced from the poles to the houses. The same technician has escalated the ticket to check the main lines multiple times, but no one comes. I can even show a technician where the issues are located. Any ideas would be helpful.