Pixelation only during Premier League

So when it comes time to watch Premier League Football on NBCSN the channel starts pixelating so bad I use my fire stick to watch the match. I can watch other stuff on the channel no probs. Anyone else get this?

Responses

Rustyben

Expert

•

24K Messages

10 m ago

@Mrblue5150 wrote:
So when it comes time to watch Premier League Football on NBCSN the channel starts pixelating so bad I use my fire stick to watch the match. I can watch other stuff on the channel no probs. Anyone else get this?

you might take a video of the problem when it happens then call for a tech visit.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer! tick

0

wizzy99

Regular Visitor

•

3 Messages

10 m ago

Similar issue. Every 5-10 mins during a match the video will freeze for a few seconds. Sometimes audio continues, other times it pauses too.

0

shaowhey

New Poster

•

1 Message

7 m ago

Did you happen to find a solution. I experience similar issues

0

X1

Mrblue5150

Pixelation only during Premier League

Responses

Rustyben

wizzy99

shaowhey

New to the Community?