3 Messages
Pixelation on ESPN, Comedy Central, HGTv
For several months I’ve been experiencing pixelation on ESPN. At first is sandy all the time and seemed to get worse during popular sporting events that had likely large numbers of viewers. Recently it’s getting to be so bad it’s often unwatchable. Now it’s happening on HGTV and Conefy Central as well as several other channels. However the majority of my channels are fine.
This doesn’t seem to be a hardware issue as it’s not impacting the entire lineup nor are any of my apps (Netflix, HBO, Peacock) impacted.
so why would certain channels only have this effect?
Xfinity asked me to post this again as I had originally commented on a post that was 4 months old with the same issue. So why is this still happening to me and others?
XfinityBenjaminM
Official Employee
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2.9K Messages
4 hours ago
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user_ptyccd
Visitor
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1 Message
2 hours ago
Hey user_0wiyqc,
If you ever get down to the bottom of things regarding the pixelation issues you are dealing with, can you please let me know. Because I've now been dealing with pixelation issues on ESPN, TBS, ESPN2 and several other sports channels, like SNY and BTN since about March 1st now. My mom and I even had a tech come out to our house and he said our signal levels were fine. Yet, the pixelation issues persist. Basically, the only work around seems to be using the Xfinity Stream app. I'm a patient person, but I'd really like to know if the pixelation issues I'm dealing with are ever going to clear up. Because I hate not being able to watch games on my TV right now.
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