1 Message
Pixelation issues
Our major channels are pixelating.
NBC, CBS and ABC. Cannot watch due to pixelation. Have called, for a tech to come to house it’s $100. We have contacted by phone and chat. Still pixelating, still getting charged for a cable service that is not functioning!!!
XfinityVictor
Official Employee
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892 Messages
10 months ago
@user_0ddg7e Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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