Hello, @JDB55 how are you? Since you have a wireless cable box have you tried resetting all your cable boxes and your modem? This is the first thing I would try if you haven't already. How far apart is your modem and wireless cable box? Are they in separate rooms?
XfinityJosephA
Official Employee
•
1.9K Messages
10 months ago
Hello, @JDB55 how are you? Since you have a wireless cable box have you tried resetting all your cable boxes and your modem? This is the first thing I would try if you haven't already. How far apart is your modem and wireless cable box? Are they in separate rooms?
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