Thank you for reaching out here @user_jyitpk. We would be happy to assist you here with any service issue. Are you seeing that reception issue on all of your channels, or just certain ones? Have you run through the troubleshooting steps on the Xfinity app, and reset your signal and equipment?
XfinityJohnG
Official Employee
•
2.1K Messages
3 months ago
Thank you for reaching out here @user_jyitpk. We would be happy to assist you here with any service issue. Are you seeing that reception issue on all of your channels, or just certain ones? Have you run through the troubleshooting steps on the Xfinity app, and reset your signal and equipment?
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