Visitor
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1 Message
Pixelated Cable
Every time I try to watch ESPN and NBSBA I get terrible pixelated quality. Other channels are perfect. Please help.
Visitor
•
1 Message
Every time I try to watch ESPN and NBSBA I get terrible pixelated quality. Other channels are perfect. Please help.
XfinityJessicaA
Official Employee
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330 Messages
2 years ago
Hello @Arich62585 We appreciate you taking the time to reach out to us today. I know how frustrating it is when some channels aren't working and we'd be happy to troubleshoot with you. Please send me a DM with your name and full address by doing the following:
Ensure you are first signed in, then you will see an icon at the top right of your page.
From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.
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