Visitor
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1 Message
Pixel disfiguration and signal disruption
Pixel disfiguration and signal disruption ever since they did work on the Internet and worked on the box outside an Indian Creek Drive please send technicians back to fix issue outside
Visitor
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1 Message
Pixel disfiguration and signal disruption ever since they did work on the Internet and worked on the box outside an Indian Creek Drive please send technicians back to fix issue outside
XfinityJustinC
Official Employee
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2.2K Messages
1 day ago
Hello, @user_nnp9k5 thank you for reaching out over Xfinity Forums. I understand wanting to get your TV picture issues resolved, if you're still experiencing issues after the recent maintenance work in your area. Please let me know if you're still experiencing pixelation or other service affecting issues as I'd like to investigate further.
If you haven't used the self-help troubleshooting option before, the Xfinity App is a great place to run some diagnostic troubleshooting, if the issue can't be remotely fixed the next steps would be outlined for scheduling a visit. Here is a helpful document that has more information: https://www.xfinity.com/support/articles/tv-troubleshoot-xfinity-app
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