@user_wm0dcb Thank you for making us aware you're currently experiencing pixelated issues on these two channels. I would be more than happy to help figure out a solution to this problem you're having.
So that we don't go over something you've already done, can you please share with me what troubleshooting steps have you completed on your own? Have you by any chance used the Xfinity app to reset the cable box?
XfinityRaul
Official Employee
•
2.8K Messages
4 hours ago
@user_wm0dcb Thank you for making us aware you're currently experiencing pixelated issues on these two channels. I would be more than happy to help figure out a solution to this problem you're having.
So that we don't go over something you've already done, can you please share with me what troubleshooting steps have you completed on your own? Have you by any chance used the Xfinity app to reset the cable box?
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