Support
Offers
Sign in
Regular Visitor
•
8 Messages
Wednesday, July 12th, 2023 2:48 PM
Closed
TV pic freezes whe Xfinity telephone line rings. Anyone else have this problem?
Responses
Official Employee
2K Messages
2 years ago
@Ed120 This is certainly a very interesting problem to have. Does it happen with every phone call you receive?
@XfinityBenjaminM It comes and goes. Fist it pixelates, then goes black. Restores after call is hung up.
Do you have anything connected between these devices that may be causing interference?
Expert
110.3K Messages
The concern is not "Channels And Programming" help related. Topic moved here to this help section for assistance.
XfinityBenjaminM
Official Employee
•
2K Messages
2 years ago
@Ed120 This is certainly a very interesting problem to have. Does it happen with every phone call you receive?
1
0
XfinityBenjaminM
Official Employee
•
2K Messages
2 years ago
Do you have anything connected between these devices that may be causing interference?
0
0
EG
Expert
•
110.3K Messages
2 years ago
The concern is not "Channels And Programming" help related. Topic moved here to this help section for assistance.
0
0