Ed120's profile

Regular Visitor

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8 Messages

Wednesday, July 12th, 2023 2:48 PM

Closed

PHONE/TV ISSUE

TV pic freezes whe Xfinity telephone line rings. Anyone else have this problem?

Official Employee

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2K Messages

2 years ago

@Ed120 This is certainly a very interesting problem to have. Does it happen with every phone call you receive?

Regular Visitor

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8 Messages

@XfinityBenjaminM​ It comes and goes. Fist it pixelates, then goes black. Restores after call is hung up.

Official Employee

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2K Messages

2 years ago

Do you have anything connected between these devices that may be causing interference?

Expert

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110.3K Messages

2 years ago

The concern is not "Channels And Programming" help related. Topic moved here to this help section for assistance. 

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