2 Messages
persistent error message
I get a blue screen and the error message: PACE PXD01ANI (74371CU) LOADER. The tv hasn't worked in weeks. Xfinity assistant is no help, it runs me around in circles. I would like to speak or text with an actual person.
Accepted Solution
XfinityChelseaB
Official Employee
•
1.3K Messages
2 months ago
Hello @user_56xrss, Thanks so much for taking a moment out of your day to leave a post on our community forum. You're welcome to call our phone support at 1 (800) 934-6489 or 1-800-266-2278. Otherwise, we are happy to continue assisting you on this platform! If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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