Percentage not showing

The percentage of dvr used is suddenly not showing on all my boxes. It only tells you the number of recordings which is not helpful at all. Many others have this problem, but no one can solve it. Please help.

Responses

XfinityJeniece

Official Employee

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2.4K Messages

7 months ago

Hey there, superlisaj, thanks for reaching out through Xfinity Forums regarding your DVR storage. We would be happy to help you with troubleshooting. What troubleshooting steps have you tried already?

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superlisaj

Contributor

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25 Messages

I resolved it. Turns out everything was on the cloud for some reason vs. the DVR. I found it on the streaming app. I never changed the settings but I found it.

7 months ago

0

XfinityNicolas

Official Employee

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1.1K Messages

superlisaj thanks for getting back to us and letting us know. The cloud DVR is where newer recordings will go until the space is filled. That way it is backed up if something happens to the box.

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7 months ago

0

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superlisaj

Percentage not showing

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