Lauriebaby24's profile

New Poster


1 Message

Sun, Feb 14, 2021 5:00 AM


I have been having this issue ever since I started watching Peacock and it's getting really annoying. When im watching anything on Peacock dialogue cuts out or the worst is it freezes and then the whole box reboots when im in the middle of a movie or show! Why does this keep happening?



Official Employee


227 Messages

2 m ago


Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. 

I am an Official Comcast Employee.
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