Peacock Premium

I keep getting emails that I have to activate my free Peacock Premium subscription which I already had before I upgraded my Xfinity bundle with a new bundle (about 2-months ago) that also includes Peacock Premium. When I go through the steps, my Xfinity account says under Status, "Activation required." But when I'm hyperlinked to my Peacock account and signed in, I get this message:

"We were unable to link Peacock to your Xfinity account. You may already have a Peacock subscription and first need to cancel, then allow your account to lapse before trying again. Learn More. If you have questions or need assistance regarding the subscription you have with Xfinity, please contact Xfinity customer care."

What gives?