2 Messages
Peacock premium offer cannot be activated, keep getting "something went wrong" from this domain: https://bpe.fortumo.eu/
I am a Gigabit Pro customer, experiencing the issue where I am unable to activate my included Peacock Premium plan. I follow the directions here: xfinity.com/activate-peacock, but after clicking Activate Peacock and signing in, I eventually get directed to a site with the URL https://bp.fortumo.eu/error/ which displays this message:
Something went wrong
Sorry, there was an error.
Please, try again later.
This happens every time I try, regardless of if on my home Wifi, ethernet, or a mobile connection, and regardless of browser. How do I get my Peacock Premium plan activated?
XfinityQuemekia
Official Employee
•
82 Messages
23 days ago
Hello @user_iqn8og thanks for reaching out to our Xfinity Community Forums. I hope you are having a wonderful day other than the issues you've experienced trying to activate your peacock subscription. Can you try these steps for me let me know if this works for you
1. Visit xfinity.com/yoursubscriptions and log in to your account using your primary Xfinity ID and password.
2. You should reach our Subscription Hub, where you can easily activate and manage your streaming subscriptions.
3. Click Activate next to Peacock Premium.
4. Enter the email address you’d like to use for your Peacock account. Then, click Continue.
5.Create your Peacock password and provide other account details. Then, click Activate.
If you already have a Peacock account, you’ll be prompted to enter your existing Peacock email address and password. Then, click Sign In & Activate.
3
0