Peacock app not working
Peacock app has not worked for several weeks, I have never been able to use the Peacock app on xfinity. When I open the Peacock app the screen goes to a screen that says Peacock and the colored dots and the Olympic rings and the 3 white dots at the bottom that flash.....then the screen goes black.
I have been in contact with Peacock help by chat,email, and phone many times over the past several weeks. Peacock states that the problem is with my x1 box. I have been in contact with xfinity many times over the past several weeks. I have unplugged, reset the x1 box many times. I have cleared cache and local storage data many times. I have unplugged and reset my tv and modem several times.Nothing helps. Today I was told by Peacock help that needed a new x1 box. I called & texted xfinity today. Again, unplugged x1, cleared cache and local data again and told to wait an hour and Peacock app would work....it still is not working. Then I was told that Peacock has been down Nation wide for the last week. I told the person this has been going on for several weeks....she changed her story to say Peacock has been down for a couple of weeks. Does anyone at xfinity know what they are doing? Can anyone help?