New Poster
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1 Message
Peacock App Doesn’t Load
The app just sits and loads the main screen for a long time and if that actually works, the actual show never loads. It will sit and show the circle and then just stop and go back to the main screen. I’ve checked my internet speed and it’s fine. I have also restarted the cable box several times.



RedsFan59
New Poster
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3 Messages
6 years ago
Michael, I don't see an option to PM yoiu. I am having the same issue as everyone else. Peacock logo appears, three dots blink, then I'm stuck on the logo. Other apps on Flex are fine. What gives?
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Alano1
New Poster
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2 Messages
6 years ago
No option to PM MichaelComcast. Same problem as many others reported...
Peacock won't load.
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jeff_rabbit
Regular Visitor
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2 Messages
6 years ago
Thanks!
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RedsFan59
New Poster
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3 Messages
6 years ago
If you can't help us get Peacock to load, can you at least tell us how we can activate Peacock outside of Flex so we can watch on our laptops, phones, and tablets?
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Swbrnanon
New Poster
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1 Message
6 years ago
@ComcastMichael - I'm having the same issue. Not seeing how to send you a message. Nothing is showing up on the right as you mentioned.
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RedsFan59
New Poster
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3 Messages
6 years ago
For my part the connection is now working with no action taken. Peacock (finally) loaded quickly and I was able to activate my account (and watch on my laptop).
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jeff_rabbit
Regular Visitor
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2 Messages
6 years ago
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IAmAlwaysOnTilt
New Poster
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2 Messages
6 years ago
can't find where to send you a message. just activated my Peacock, go to load a show (SNL) and it gets stuck at the loading screen and does nothing.
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Alano1
New Poster
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2 Messages
6 years ago
Through no effort on my own, Peacock now works on my new Flex. Someone, somewhere, did something. It's a mystery but it works!
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IAmAlwaysOnTilt
New Poster
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2 Messages
6 years ago
restarted device again, and this time it worked. all set.
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Mariannedugan
New Poster
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1 Message
6 years ago
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CCChe
Official Employee
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6.9K Messages
6 years ago
Hi @jruesch38, and others who may still be experiencing issues with the Peacock App. We'd be happy to help troubleshoot so you can enjoy the awesome shows and movies available. To get started, send me a private message by clicking on my name, "ComcastChe," and then click send a message.
Please include your first and last name the numbers associated with your address, so we can get started.
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Laurie858
New Poster
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1 Message
6 years ago
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Rustyben
Expert
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24.6K Messages
6 years ago
be sure you are still logged into the forum (upper right of the web page). click on his username in the post. upper right will have a link to send a private message.
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Jeremamy
New Poster
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1 Message
6 years ago
Comcast Michael,
I am sorry to be reaching out here, but I don't see a link by which to send you a private message (I did click on your name). However, I could really use your help getting the Flex box to load Peacock Premium. Thanks in advance!
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