Pausing a recorded program only last 10 mins for records shows!? Is there a setting to edit to extend the pause for longer???

I can't find anything in the settings to edit this option. For example, I'll be watching a recorded show (from the DVR/saved section), pause it, but then 10 minutes later it closes my paused recorded show & goes back to live TV (to the last Live Channel I had on), which I didn't want to watch in the 1st place. Is there any way that the pause option for RECORDED shows can be extended from 10 mins to like 30 mins (like most other boxes & apps already do)??? It's really annoying that so many other people ask this Q & complain about this on these forums, but it seems that the Xfinity CSR's responding are clueless about this feature (similar to the Q&A thread I read in the link I copied below, right before writing mine own Q thread here) & the CSR's don't seem to ever care about our concerns to escalate them, or even respond with any valid answers. It's frustrating, & I'd really appreciate some straight answers.

https://forums.xfinity.com/conversations/x1/pausing-a-program-for-longer-than-10-minutes/604cc286c5375f08cdbb5a4e