Hello, I understand it is frustrating when you aren't able to watch your cable the way you like, we have these features to be convenient for you, and we are here to help you get this fixed. I would like to ask a few questions to see if we can get this all figured out, are all of the other functions on your remote and/or box working as they should?
CCJess
Problem Solver
•
323 Messages
2 years ago
Hello, I understand it is frustrating when you aren't able to watch your cable the way you like, we have these features to be convenient for you, and we are here to help you get this fixed. I would like to ask a few questions to see if we can get this all figured out, are all of the other functions on your remote and/or box working as they should?
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