Visitor
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1 Message
Pause does not work correctly
When I press the pause button on the remote the TV will pause but when I press the pause button to continue the program will go to live instead of at the point it was paused at.
Visitor
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1 Message
When I press the pause button on the remote the TV will pause but when I press the pause button to continue the program will go to live instead of at the point it was paused at.
XfinityAnthonyT
Official Employee
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1K Messages
2 years ago
Hey there, that is definitely a strange issue. If you are positive you are pressing the same button for pausing and unpausing then it should pick up from where you stopped it. When was the last time you hard reset your box? That would be my first suggestion. Unplug everything, the power cord and the coaxial outlet, let it sit for roughly 1 full minute then reboot it.
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bifftex
Regular Visitor
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9 Messages
2 years ago
Same thing happens to me. Hit pause for a live tv program for about 5 minutes. Hit unpause snd it jumps to live.
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