Visitor
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1 Message
Paramount+
Why did I receive an email stating that there was a subscription change to paramount + and that I will no longer be charged for the service and now I cannot access Paramount +.
Visitor
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1 Message
Why did I receive an email stating that there was a subscription change to paramount + and that I will no longer be charged for the service and now I cannot access Paramount +.
XfinityRaul
Official Employee
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2.8K Messages
24 days ago
@user_dyfvhi Thank you for replying on our Xfinity Community Forum! I would be more than happy to help figure out what's going on with your Paramount + subscription. You can also check on your Paramount+ services following the steps in this guide: https://www.xfinity.com/support/articles/manage-paramount-plus-subscription.
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baker409
Regular Visitor
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6 Messages
2 days ago
I have Paramount+SHOWTIME as part of my package. I can access some Paramount series but am unable to access The Madison. Have tried logging into Paramount directly but doesn't recognize my account and Xfinity is not listed as a partner. I just spent two hours on an Xfinity chat with five different agents with no luck and the last one just tried to sell me an upgraded package. I'm now wondering shouldn't I be getting a discount on my bill if I am unable to access this program?
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user_xop3rq
Visitor
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1 Message
2 days ago
same issue here! Hours trying to fix it but Xfinity and Paramount+ have been zero help.
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